Refund and Cancellation Policy

Effective Date: 23-May-2025

Thank you for choosing Game17, operated by Amester Gaming LLP. Please read our Refund and Cancellation Policy carefully before making any payments on our platform.

1. No Refund Policy

All transactions made on game17.in or through the Game17 mobile application are final and non-refundable. Once a payment is successfully processed, we do not offer refunds or cancellations under any circumstances, including but not limited to:

• Accidental or unintentional purchases
• User dissatisfaction with the outcome of a game or match
• Unutilized balances in user accounts
• Connectivity issues or user-side technical problems

2. Cancellations

Game17 does not support cancellation of transactions once confirmed by the user. Once a user joins a game or places a bet using their account balance, the transaction is deemed complete and irreversible.

3. Exceptions

Exceptions to this policy may be made only if there has been a clear technical error on our platform that resulted in an incorrect deduction or transaction. In such cases, the user must report the issue within 24 hours by contacting us at amestergaming@gmail.com. Each case will be evaluated individually, and decisions will be at the sole discretion of Amester Gaming LLP.

4. Disputes

If you have any dispute related to a transaction, please write to our support team at amestergaming@gmail.com with full details. We aim to respond to all inquiries within 3–5 business days.

5. Contact Us

For any questions about this policy or your transactions, contact us at:

Amester Gaming LLP
Email: amestergaming@gmail.com
Website: game17.in